At SportsBay, we aim to deliver your products quickly and securely. Below are key details of our shipping process:
1. Order Processing
- Orders are processed within 1-2 business days (excluding weekends/holidays). Orders after 12 PM will be processed the next business day.
- You’ll receive an order confirmation email and tracking information once shipped.
2. Shipping Methods
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days (select items/locations)
3. Shipping Costs
- Free Standard Shipping: Orders over 499 INR.
- Flat Rate Shipping: For orders under 499 INR.
4. International Shipping
- Customers are responsible for any customs duties, taxes, or fees.
- Delivery times may vary due to customs processing.
5. Tracking Orders
- Tracking information will be sent via email once your order ships.
6. Shipping Restrictions
- We cannot ship to P.O. Boxes or APO/FPO addresses. Certain items may be restricted.
7. Lost or Damaged Packages
- If your order is lost or damaged, contact customer service for assistance.
8. Address Changes
- Once shipped, address changes cannot be made. Double-check your address before confirming your order.
Effective Date: 1st April 2025