Refund and Cancellation

Our return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a refund or exchange.

Return Eligibility

Items must be unused, in the same condition as received, and in original packaging.

Proof of purchase (receipt or order confirmation) is required.

Please do not send products back to the manufacturer.

Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within a few business days.

If you haven’t received your refund, first check with your bank or card provider. If delays continue, contact us at infosportsbay@gmail.com.

We only replace items if they are defective or damaged.

For exchange requests, email infosportsbay@gmail.com.

You are responsible for return shipping costs, which are non-refundable.

If you are returning a high-value item, consider using a trackable shipping service.

Send returns to our provided shipping address (contact us by email for details).

For any questions regarding returns, refunds, or exchanges, please reach out to us at infosportsbay@gmail.com.